How to Grant Access to Another Porkbun User as an Authorized User

Note

Before you can add another account as an authorized user, we require both accounts to have verified their account email address and phone number and to have enabled either app-based 2FA or a 2FA security key.

There are times when you may want to allow other users to manage your domain's DNS and hosting settings. You can do this by adding their Porkbun account as an Authorized User. Authorized Users will have full access to make changes to your account, but are not able to unlock the domain or initiate account transfers.

For more info on what permissions are granted to authorized users (and subaccounts), you can review this guide.

To invite an authorized user, they will need to already have a Porkbun account created, and you will then invite them with their Porkbun username. The account will also need to have the email address and phone number verified and also must have enabled either app-based 2FA or a 2FA security key.

The following steps walk through assigning another account as an Authorized User.

1
While logged into your Porkbun account, go to the ACCOUNT menu in the top-right and select the option for Authorized Users.

Authorized users option in account settings

2
On the next page, enter the username for the Porkbun account you want to grant access to, and then click the Submit button. This will send a confirmation email to the other user's primary email address for their Porkbun account.

3
The other user will need to check their mail and click the "Accept or Decline Access" link in that email. This will take them to a page where they can accept access.

4
Once they have accepted, the same page will allow them to log in to the account directly.

They can also reach this page at any time by going to the ACCOUNT menu and clicking the Authorized Users option.
5
Within your own Porkbun account, you can now access that same Authorized Users page, and you'll see the authorized user you've added to your account. You can return to this page at any time if you want to revoke access.

That's it! Now your authorized user will be able to access your account directly and help with setting things up. For more info on the feature and how it compares with our "subaccount" feature, you can review this guide:

Subaccounts vs. Authorized Users

Feel free to get in touch with our support team if you need any assistance with this process.

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