How to fix your Porkbun email MX records
Editing DNS is a tricky business. It’s all too easy to accidentally remove or corrupt important DNS records by accident. If you’ve purchased an email hosting plan from Porkbun, altering MX records related to email could result in issues with sending and receiving. Fortunately, we make it easy to fix.
The easiest way to do this is by using our Fix DNS feature.
- 1
- First, make sure that you didn’t recently switch to another company’s nameservers, as this will break Porkbun Email. If you did recently assign third-party nameservers, please follow our instructions for how to use Porkbun email when your DNS is hosted elsewhere instead. If you haven’t made such a change, move on to step 2.
- 2
-
Log in. You should arrive at the Domain Management screen. If you're already logged in, click on ACCOUNT in the top-right corner and select Domain Management.
- 2
- Locate the domain you want to reset the MX records for. To the right of the domain is a block of icons. Click the envelope icon under 'Email' to go to your email hosting page.
-
- 3
- On your email hosting page, scroll all the way down to the bottom where you will see a blue section that says 'Fix DNS'. Select that blue "Fix DNS" button and then the blue "OK" button to configure the domain with our MX records.
-
- 4
- Wait a couple of minutes and see if the issue with sending and receiving email resolves. If it doesn't, feel free to reach out to support@porkbun.com and our support team can investigate further.
