How to use Porkbun email when your DNS is hosted elsewhere

If your website is hosted with a company that requires you to assign their nameservers to your domain, you may wonder if you can still utilize Porkbun's hosted email and email forwarding services. 

The answer is yes, provided your web host allows you to make custom DNS entries. Here's how to add the requisite records at a 3rd party host:

1
Determine if your web host allows you to make custom DNS entries, specifically MX records. In most cases, you can. A good way to determine how is to search the knowledge base of your hosting company or contact their support department to ask how to add DNS records.
2
Log into your DNS interface at your web host. If you see any MX records, remove them. If you see a TXT record that begins with "v=spf1", remove it.
3
Add the following MX records. You'll also want to add the TXT record if you purchased a hosted inbox with us:
Type Host Value (Answer) Priority
MX leave blank, or @ depending on the company fwd1.porkbun.com 10
MX leave blank, or @ depending on the company fwd2.porkbun.com 20
TXT leave blank, or @ depending on the company v=spf1 mx include:_spf.porkbun.com ~all

⚠️️  Note

Be sure to remove any existing MX or SPF records other than the ones above, so that only Porkbun's MX/SPF records show for your domain. It may take up to 48 hours for your new records to fully propagate across the Internet, although in most cases the change should be immediate.

If you have DMARC/DKIM configured for your Porkbun hosted email

If you have DMARC and DKIM records configured for your Porkbun hosted email, which are additional security measures that help prevent email spoofing, please follow the additional steps below to add the correct records to your 3rd party host: 

1
Locate your domain and click the "Details" button to the right. On the menu that appears, click the edit icon next to "DNS Records".

DNS records option in domain details menu


2
In your Porkbun DNS menu under "Current Records", locate the TXT records section and copy the Host and Answer/Value for the TXT records that say "default._domainkey" and "_dmarc". Depending on the hosting provider you're using, you may need to copy the whole domain name with the host, or you may just have to copy the part before the domain name, such as "_dmarc" by itself.

Once you've copied all of those records over to your hosting provider's DNS records, everything should start working! You can use an online tool such as MXToolbox to make sure your domain is correctly configured.
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