How to Change Domain and Account Contact Information
If you've recently switched your phone number, email address, or postal address, it's good to update the contact information associated with your domains and Porkbun account. There are a few places you can get your info updated, and we offer options for updating info on all of your existing domains at once too! You can select one of the following options to skip to the respective section of the guide:
How to Update Domain Contact Info
1
Log in. You should arrive at the Domain Management screen. If you're already logged in, click on ACCOUNT in the top-right corner and select Domain Management.
2
Locate the domain you wish to update (if you're updating all of your domains at once, step 3 will explain how). Click the Details button to the far right of the domain name, then locate the section that says "Contacts." Select the edit icon next to it.
3
The DOMAIN CONTACTS pop-up menu should appear with your current contact information. Update your contact information and click Submit.
If you need to set up individual contact types, click "Edit each contact type (registrant, administrative, technical, and billing). " Tabs will appear at the top of the pop-up window to specify each type of contact individually. This action is useful for situations where the domain's owner, aka "Registrant Contact" or Administrative Contact, is different than the Technical or Billing contact.
If you want to update all of your domains with the contact info you're submitting, select the "Update all domains in your account with this contact information" option.
That's all you need to do in order to update your domain contact info! The next section will show you how to update your "Registration Defaults" contact info which is what gets applied by default to all new domains you register. We'll also show you how to update the contact info for your Porkbun account itself.
How to Update Default Registration Contact Info
If you haven't already, now is probably a good time to update your "Registration Defaults" contact info. If you register additional domains, their contact information will be pre-populated with the data from your default contacts.
1
Log in. You should arrive at the Domain Management screen. Once you're logged in, click on "ACCOUNT" in the top-right corner and select "Settings / Billing".
2
On the Account Settings and Billing page, scroll down until you see the "Registration Defaults" section on the left-hand side. Under the "Default Contacts" header, click the pencil icon to the right of "REGISTRANT".
3
A DEFAULT CONTACT INFORMATION pop-up should appear, where you can edit your default registrant information for any future domains you register.
As seen in the previous section, you also have the option to edit individual contact types if needed, as well as the ability to update all of the currently registered domains in your account with the info you're submitting.
Once you've submitted the updated contact info, that should reflect immediately in your Settings page. If you selected the option to update all of your domains with that new contact info, as soon as the process has completed you'll be able to see the updated contact info under all of your domains on the "Domain Management" page.
How to Update Porkbun Account Info
This is the contact information associated with your Porkbun account itself. There are a few reasons it's important to keep this info up to date, but the main reason is that if you ever lose access to your Porkbun account, we may need to use your account's contact info to verify your ownership of the account so we can help you regain access.
⚠️️ Note
Changing your account contact information does not automatically update the contact info for your existing domains. Please refer to the earlier sections of this guide for instructions on updating domain contact info.
1
Log in. You should arrive at the Domain Management screen. Once you're logged in, click on "ACCOUNT" in the top-right corner and select "Settings / Billing".
2
On the Account Settings and Billing page, scroll down to the "Account Owner and Recovery" section on the right side. In this section, you can update the primary email address on file used to log in to your Porkbun account. You can also update the backup email address, and your other contact information.
3
Once you've updated your info as needed, click on the "Update Account Details" button at the bottom of the section to submit the change.
Depending on what you updated, you may be prompted to confirm your account's password to finish submitting the change. Type your account's password in and then click "Update Account".
That's it! If you run into any issues getting the contact information updated for your domains and/or Porkbun account, feel free to reach out to our support team for assistance.
