How to change domain and account contacts

If you've recently switched your phone number, email address, or postal address, it's good to update the contact information associated with your domains. Please note that you can simultaneously use Bulk Manage to update the contacts on multiple domains or skip to step 4 to update your account (default) contact information.

1

Log in. You should arrive at the Domain Management screen. If you're already logged in, click on ACCOUNT in the top-right corner and select Domain Management.

2

Locate the domain you wish to update. Click the drop-down list to the far right of the domain name, then locate the section that says "Domain Contacts." Select the "Edit" option.   

3

A DOMAIN CONTACTS pop-up window should appear with your current contact information. Update your contact information and hit Submit. 

If you need to set up contact types individually, click "Edit each contact type (registrant, administrative, technical, and billing). " Tabs will appear at the top of the pop-up window to set each field individually. This action is useful for situations where the domain's owner, aka "Registrant Contact" or Administrative Contact, is different than the Technical or Billing contact.

If you want to update every domain in your account with this contact information, click "Update all domains in your account with this contact information." Please note that selecting this checkbox will also update your default contact information.

How to Update Default Contact Info

If you haven't already, now is probably a good time to update your default contact info. If you register additional domains, their contact information will be pre-populated with the data from your default contacts.

1

Log in. You should arrive at the Domain Management screen. If you're already logged in, click on ACCOUNT in the top-right corner and select Account Settings.

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2

On the Account Settings page, scroll down the left-hand column of the Account Settings page until you see a section called "Registration Defaults."

3

Under the "Registration Defaults" section, locate the Default Contacts header and select the pencil icon to the right of your  REGISTRANT name.  A DEFAULT CONTACT INFORMATION pop-up should appear, where you can edit your registrant information for future domains. As seen in the previous steps, if you need to set up contact types individually, click "Edit each contact type (registrant, administrative, technical, and billing). 

If you want to update every domain in your account with this contact information, click "Update all domains in your account with this contact information."