How to connect your domain to Big Cartel
Want to link your domain to your Big Cartel store? We can help you do that with our handy dandy Quick DNS Config Tool. Let's get started!
1
Log in. You should arrive at the Domain Management screen. If you're already logged in, click on ACCOUNT in the top-right corner and select Domain Management.
2
Locate the domain you're connecting to Big Cartel. Click on the "Details" button all the way to the right of the domain name. In the domain details menu that appears, look for the "DNS Records" option and click on the edit icon.
3
The "Manage DNS Records" menu will appear. Scroll down until you see the "Quick DNS Config" section.
4
Select the "Big Cartel" button in the Quick DNS Config section.
A browser pop-up will appear, asking if you're sure you want to reconfigure your domain's records. Click the "OK" button to continue.
5
You will be taken to the "Additional DNS Requirements" menu. Here you can add the CNAME record related to your Big Cartel store.
In the "Host" field, input the subdomain you want for your Big Cartel store. Most people will input www in this field, but you can set a custom subdomain such as shop too if you'd prefer.
In the "Answer" field, input the URL that Big Cartel provides you by default when setting up your store (e.g. example.bigcartel.com).
After entering that information, click on the "Submit" button to continue. Another browser pop-up will appear letting you know we were able to successfully update your domain's DNS records. Click "OK".
6
You'll be directed back to the "Manage DNS Records" menu from before. Scroll down to the bottom of this menu, and under "Current Records" you should see two new DNS records applied to your domain.
The CNAME record will match what you entered on the last screen. The ALIAS record should have an answer/value of "uixie.porkbun.com" as shown above. This record will make it so anybody visiting your site will be able to access it regardless of whether or not they type "www" in front of the URL first.
That's it! The only remaining step is to make sure your domain is connected to your Big Cartel account/store itself. Their guide on connecting domains manually will show you how to do that:
After connecting your domain on Big Cartel, everything should come online within 24-48 hours (usually much sooner). Feel free to get in touch with our support team if you need any further assistance.
