How to reset your email password
Need to reset the password for one of your hosted email addresses? No worries! This guide will show you both ways you can get the password changed.
Note
If you need to reset the password for your Porkbun account itself, follow this guide instead.
Method 1: From the Porkbun account
This method will allow you to create a new password for any hosted email addresses you have set up on your domains. If you (or others in your organization) want to reset an email account's password from within our Webmail client instead, check out the second method in this guide.
1
Log in. You should arrive at the Domain Management screen. If you're already logged in, click on ACCOUNT in the top-right corner and select Domain Management.
2
Locate the domain tied to your email address. Click on the envelope icon to the right of the domain, under the "EMAIL" column.
3
On the Email Forwarding and Hosting page, scroll down to the "Current Accounts" section. Find and select the "password" button underneath the email address you're resetting the password for.
4
A "Change Email Password" menu should appear. From here, you can enter your new password. Note the password requirements that are listed at the top of the menu. Enter your new password, then click on "Change Password".
That's it! You can now go to the webmail portal and log in using the new password that you created. You can also refer to our guide on How to Log in to Webmail for more ways to access your email.
Method 2: From the Webmail client
This method allows you to change an account's password from within the Webmail client. This is useful if you or someone in your organization wants to change your email account's password without having to log in to the associated Porkbun account. Here's how it's done!
1
Log in to the email account that you're changing the password for. You can log in at webmail.porkbun.com using the email address and current password. If you don't know the current password for the email, you'll need to use the first method from this guide instead.
2
Once you've logged in to your email account, click the "Settings" option in the menu on the left side of the screen.
3
In the Settings menu, click on the "Password" option towards the bottom of the list.
4
You'll see a screen that allows you to set your new password. Make sure your password meets the minimum length and strength requirements. Type in the new password in both fields, then click the "Save" button.
5
If there are any issues with the new password you inputted, you'll see a related error message on the bottom right of the screen. Otherwise, if the new password was accepted, you'll see a confirmation window letting you know the change was successful.
That's it! You should now be able to log in to your email account using your new password. If you ever get completely locked out of an email address, you'll need to reset the password using the first method from this guide.
Feel free to get in touch with our support team if you run into any issues managing your hosted email address.
