How to set up a subaccount

Subaccounts provide an easy way to create and group additional Porkbun accounts under one parent account. With subaccounts, you can split your domains according to payment method, or allow a third party such as a developer the ability to manage one or more of your domains.

For example, subaccounts allow you to place one credit card on file with your parent Porkbun account, and another credit card on your subaccount, in case you need to place payments for some purchases on a different card.

You can also designate a subaccount as “ACH Only” allowing you to get an additional discount by paying via bank transfer from a US bank.

How to set up a subaccount in Porkbun:

Click on ACCOUNT in the top-right corner, then select "Settings / Billing".

You must verify your email address and phone number for your parent Porkbun account in order to create a subaccount. You can verify your email address and phone number in the blue "Account Owner and Recovery" section of your Account Settings page.

Once your email address and phone number are verified, click on ACCOUNT in the top-right corner and select "Subaccounts".

In the Name field, type in the username you want for your subaccount (using only alphanumeric characters) then click submit. After you click submit, you should see the username of the subaccount you just created under "Your Subaccounts".

To log into your newly created subaccount, click the "login" link to the right of the username you just created. This will log you directly into the subaccount.

You can verify that you're logged into your subaccount by locating the ACCOUNT menu on the top right, and seeing a multiple-user icon. Selecting ACCOUNT will also allow you to see your subaccount username.

From here, you can largely operate your subaccount as you would your parent Porkbun account. You can add a new credit card to your subaccount, as explained in this guide: How to add your credit card billing information.

Your subaccount can be designated "ACH Only" (meaning payment can only occur via bank transfer). Keep in mind that designating an account "ACH Only" will disable other payment types for the subaccount. For more info, see: How to save even more by paying with ACH Bank Transfers.

You can push any domain you have in your parent account into the subaccount, so whoever has access to the subaccount can manage the domain while you retain ownership and control over transfers. Similarly, you can push the domain back to the parent account: How to push a domain into another account.

Allow subaccounts to log in directly

Normally, in order to log into your subaccount, you must log in from your parent account. However, if you want to grant someone else access to the subaccount like a developer or client, we provide a way to do so. Here's how to create a password so a user can directly log into the subaccount:

Log into your subaccount, as shown in the steps above.

Once in your subaccount, click on ACCOUNT and select "Settings / Billing" in the drop-down menu.

Scroll all the way down the Settings / Billing page until you see "Allow Child Account Login" on the right. Select the "Allow Direct Login" button.

After clicking the "Allow Direct Login" button, scroll back up to the top of the Settings page, and click the "Change Password" option under "Account Details".

On the next page, you'll be able to create the password for your subaccount. Once you've created a password, click "Submit", and you should see a pop-up message stating your account password was updated successfully.

That's it! You'll be logged out automatically, then you can sign back in using your subaccount username and newly created password.

⚠️️ Please Note

Please note: if you ever lose your subaccount password, it can only be changed from the parent account. To start, you will need to log in to the parent account. Then to get to the Subaccounts page, go to the ACCOUNT menu, choose the Subaccounts option and then use the login button from that page. The subaccount password can then be changed from the Settings/Billing page by using the Change Password button in the Account Details area.

How to set up a subaccount